On-/Offboarding
New hires ready in minutes.
Automated device and access management for joiners and leavers, with no manual overhead per person.
Managed IT Services Berlin
Your IT keeps running while you focus on your core business. From onboarding and offboarding workflows to license optimization and 24/7 monitoring — we're your external IT department for the Apple world.
Context
Why managing IT internally often hits its limits.
Managing IT "on the side" works — until it stops working.
IT gets handled "on the side" by leadership
Without dedicated attention, IT upkeep gets deferred until an acute problem forces the issue.
Long wait times for technical help
Without a clear point of contact, unresolved IT issues slow down the whole team.
Unclear cost structure
Reactive IT support without predictability leads to unforeseeable costs whenever a bigger issue hits.
No provider really understands Apple
Many IT providers are Windows-first and treat Mac fleets as an afterthought.
Services
What our managed service package covers.
Predictable, transparent, and specialized in the Apple ecosystem.
License Management
Licenses under control.
A central overview of software in use, contract terms, and costs — no more forgotten subscriptions.
24/7 Monitoring
Catch problems before they escalate.
Proactive monitoring of your device fleet and network infrastructure with early issue detection.
Support
One contact for everything Apple.
Direct access to experienced Apple support, instead of fighting through generic IT hotlines.
ISO
27001:2022 Lead Auditor
Mosyle
Certified Administrator
Apple
Technical Partner
FAQ
Frequently asked questions about Managed IT Services.
How is Managed IT Services billed?
Typically a predictable, usually monthly flat fee based on device count and scope — we work out the details together in an initial conversation, tailored to your company.
Do you fully replace an internal IT department?
It depends on your size — for many startups and SMEs we handle IT entirely, while for larger companies we often complement an internal team with Apple-specific expertise.
How fast do you respond to urgent issues?
Response times are agreed individually as part of the service level and depend on the urgency of the issue.
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