Locations: Apple IT support in Switzerland, Germany and Austria

JF Agency supports companies running Mac, iPhone and iPad from two offices in Basel and Berlin. From there we work remotely and on site across Switzerland, Germany and Austria, in German and English. Choose your country and city.

2 offices Basel and Berlin
3 countries Switzerland, Germany, Austria
DE · EN Consulting and support
In short

Two offices, three countries, one contact.

We support companies whose work runs on Mac, iPhone and iPad. Ongoing support and most projects work remotely; for roll-outs, network work and inventories we come on site. The services are the same at every location.

Switzerland

Apple IT support in Switzerland.

Our Swiss office is in Basel at St. Alban-Anlage. From here we serve north-western Switzerland and the Zurich region, in German and English, with security aligned to the revFADP.

Germany

Apple IT support in Germany.

Our German office is in Berlin-Kreuzberg. Projects such as MDM migrations, ISO 27001, TISAX® and NIS2 run across Germany, remotely and with on-site visits by arrangement.

Austria

Apple IT for companies in Vienna and Austria.

We support companies in Austria remotely and arrange on-site visits in Vienna per project. Typical work is managed IT for Apple teams, MDM roll-outs and AI workflows for architecture firms.

At every location

What you get from us everywhere.

Apple device management

Apple Business Manager, zero-touch deployment and Mosyle MDM for Mac, iPhone and iPad.

Security and evidence

ISO 27001 and TISAX®, NIS2 and the revFADP, guided by an ISO/IEC 27001 Lead Auditor.

Ongoing support

Help desk, updates, onboarding and offboarding as managed IT, with agreed response times.

German and English

Consulting, documentation and training in German or English, for teams across borders.

FAQ

Frequently asked questions about our locations.

Where are JF Agency’s offices?

In Basel (St. Alban-Anlage 50, 4052 Basel) and in Berlin (Prinzenstraße 85, 10969 Berlin). From both offices we work remotely and on site.

Do you work outside Basel, Zurich and Berlin?

Yes. Ongoing support and most projects work remotely across Switzerland, Germany and Austria. On-site visits outside our regions are arranged per project.

Which languages do you work in?

German and English, for consulting, support and documentation.

Is the offer the same in every country?

Yes. Apple device management, managed IT, IT security and certification consulting are available everywhere. The rules differ: the revFADP in Switzerland, the GDPR and NIS2 in Germany and Austria.